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Installation Guide

Installing Dynamic Work Item Picker on your Jira Cloud instance is a quick and simple process done directly from the Atlassian Marketplace. Follow this guide to ensure a correct implementation.

Prerequisites​

  • You must have Jira Administrator permissions (Jira Administrator or Site Administrator) to perform the installation.
  • An active internet connection and access to your Jira Cloud instance.
  • Jira Service Management (JSM) compatibility: The add-on is fully compatible with Jira Service Management projects, including the Agent view and the Customer Portal. As of version 2.9.0, the Incoming Links panel correctly detects and displays links in JSM spaces.

Installation Steps (Administrators)​

Follow these instructions to enable the add-on in your organization:

  1. Log in: Access your Jira Cloud instance (e.g., your-domain.atlassian.net) with your administrator credentials.
  2. Explore Apps: In the lateral left navigation bar, click on the Apps dropdown menu and select Explore more apps or Find new apps.
  3. Search for the add-on: In the Marketplace search bar that appears on the screen, type Dynamic Work Item Picker and press Enter.
  4. Select the app: Click on the app card to open its specific details page.
  5. Start the trial: Click the Try it free button to begin the installation process.
  6. Confirm permissions: A window will appear showing the permissions the app requires to function. Click Start free trial or Accept & install.
  7. Confirmation: Once the installation is complete, you will see a success message in the upper right corner. You can now start using the add-on!

Not an Administrator?​

If you do not have administration privileges, Atlassian allows users to suggest useful tools:

  1. Perform steps 2 to 4 mentioned above.
  2. Select Try it free and then click Submit request.
  3. Optionally, add a message explaining why this tool will benefit your team.
  4. Your administrator will receive an automatic notification to review and approve the installation.

Information on Atlassian Marketplace and Billing​

To provide you with a better experience, it is important to know how Atlassian manages the app ecosystem:

1. Free Trial​

All paid apps on the Atlassian Marketplace offer a 30-day free trial period. This allows you to evaluate the tool with all its features active before making any payment.

2. Pricing Model and Tiers​

  • User-Based: The cost of apps is calculated based on the total number of users in your Jira instance (the "user tier"), not by how many people specifically use the custom field.
  • Cloud Free Plan: If your Jira instance is on the free plan (up to 10 users), many apps are also offered for free or with minimal costs.

3. Centralized Billing​

Atlassian consolidates charges for all your apps into a single monthly or annual invoice along with your main Jira subscription. You do not need to manage separate payments with us as providers.

More official resources

For detailed and up-to-date information on payments, you can visit the following official Atlassian links:

Next steps

Once the app is installed, we recommend visiting the Administrator Guide to configure your first dynamic picker field.