Site-wide global settings

From version 2.1.0, site administrators can define site-level default values that spaces inherit or override. This avoids repeating the same configuration in every space.

Access

1. Sign in with Jira Administrator or Site Administrator permissions.
2. Open Jira Administration (⚙️).
3. Go to Apps → LogSense — Global Settings.

You can also reach it from Settings → Work items → Time tracking when LogSense is the active provider, via the LogSense configuration link. On some sites, Atlassian also exposes this access through Connected apps / Configure.

Available tabs

The LogSense global configuration screen mirrors LogSense Settings per space, with five tabs:

Tab	Content
General	Site-level daily limit, default billable, estimates, holiday blocking, and Require notes.
Work Types	Global work type catalog inheritable by spaces.
Holidays	Global holiday calendar inheritable by spaces.
Approval	Enable approval workflow and approver list at site level.
eazyBI	Instructions and snippets for external reporting. See eazyBI integration.

General tab

The options match LogSense Settings — General, but apply as site defaults:

• Daily hour limit
• Default billable
• Estimates
• Holiday blocking
• Require notes — forces users to fill the Notes field when creating or editing worklogs. Spaces inherit this value if they have no local override.

Work Types tab

Define the work type catalog that spaces without their own override use when logging time.

Holidays tab

Configure corporate or national holidays that spaces can inherit when they have no local calendar.

Approval tab

Enable the approval workflow at site level and define the global approver list that spaces inherit when they have no local configuration. The options match LogSense Settings — Approval, but apply as site defaults.

Global → space inheritance model

LogSense resolves effective configuration per space with this priority:

1. Space configuration — if the space has saved its own values, they take precedence.
2. Site global configuration — if the space has no override, it uses global defaults.
3. App internal defaults — only when neither global nor space configuration exists.

Scenario	Behavior
New space without LogSense Settings	Inherits daily limit, work types, holidays, default billable, Require notes, and approval configuration from the site.
Space with its own configuration	Keeps its override; global settings do not overwrite it automatically.
Reset to Site Defaults in the space	Removes the space override and restores site values (not hardcoded app defaults).

Where to configure each space

In version 2.2.0, per-space LogSense Settings live in Space settings (jira:projectSettingsPage). Only users with space administration permissions should be able to modify this configuration.

Best practices

• Define corporate holidays and standard work types globally.
• Reserve per-space overrides for exceptions (e.g. a client space with a different daily limit).
• After changing global settings, review critical spaces that rely on inheritance before month-end close.
• Enable Require notes globally if all spaces must enforce notes; you can disable it in specific spaces that need exceptions.

Next steps

• LogSense Settings — General — per-space override
• LogSense Settings — Approval — approver configuration
• eazyBI integration — reporting with worklog metadata