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Version: 2.0.0

Introduction to LogSense for Jira

Welcome to the official documentation for LogSense for Jira! 🎉

LogSense for Jira is a Forge app for Jira Cloud that delivers intelligent time tracking: billable / non-billable classification, work types, daily hour limits, holiday blocking, and a billable hours reporting gadget.

LogSense for Jira logo

The app acts as Jira's time tracking provider, replacing the native Log work experience with LogSense metadata logging.

How to get this app

LogSense for Jira is not yet available on the Atlassian Marketplace, but you can install it immediately using this link: Install LogSense for Jira.

Prerequisites:

  • You must have Jira Administrator or Site Administrator permissions to install the app.
  • An active internet connection and access to your Jira Cloud instance.

See the Installation Guide for detailed steps and time tracking provider activation.

Who is this app for?​

Target audience

LogSense for Jira is designed for consulting teams, agencies, service desks, and operations that need to log time with billing context, enforce per-person daily limits, and gain billable hours visibility on dashboards — without external scripts or parallel spreadsheets.

Key differentiators​

CapabilityBenefit
Time tracking providerUnified logging UI with LogSense metadata in the Log work modal, Work log tab, and provider admin.
Daily limitValidation against the user's actual daily worklog total (JQL + paginated worklogs), with fail-safe behavior if the API is unavailable.
Billable / non-billableExplicit classification on every entry for reporting and billing.
Work typesPer-space configurable catalog to categorize effort.
HolidaysBlock logging on dates marked in the space calendar.
Reporting gadgetBillable hours visible on Jira dashboards.

Features included in version 2.0.0​

Time tracking provider (Preview)​

  • Forge module jira:timeTrackingProvider (logsense-time-provider).
  • When LogSense is activated in Settings → Work items → Time tracking, the native Log work UI disappears.
  • Entry points: Log work issue action, Work log tab, and provider administration.

Enriched time logging​

  • Date picker with calendar (user locale).
  • Time shortcuts (15m, 30m, 1h, 2h, 4h).
  • Progress bars for issue estimate and daily limit.
  • Metadata fields: billable, work type, and notes.

Per-space settings​

LogSense Settings tab in space navigation (jira:projectPage):

  • General: daily limit, default billable, estimates, holiday blocking.
  • Work Types: work type catalog.
  • Holidays: space holiday calendar.

Reporting gadget​

  • Dashboard gadget for billable hours with optimized Jira API queries.
Scope of this version

Configuration in Space settings and site-wide global settings arrive in later versions (2.1.0 / 2.2.0). This documentation describes the UX in version 2.0.0.

Compatibility​

  • Jira Cloud: Any site (Free, Standard, Premium, Enterprise).
  • Platform: Atlassian Forge (UI Kit / Custom UI).
  • App ID: 2b9c7a64-8273-400f-9a03-ba079ffa2707

Welcome to LogSense: time logged with context, limits, and visibility for teams that bill by the hour.