Frequently asked questions

Why don’t dates change in Jira when I move a bar?

Because the change lives in Draft. Jira is only updated when you click Sync. You can discard the draft and return to the original dates. Details: Sandbox and sync.

What is the difference between Parent Element and Jira’s native Parent?

Parent Element is Stratify’s field for the planning hierarchy (several levels and types, according to the administrator’s rules). Jira’s native Parent (Epic, sub-task, and so on) does not replace it. You can use both. See Parent Element field.

What happens if the parent is not in the JQL result?

The issue is treated as an orphan in that view: it is grouped explicitly (for example No parent). Stratify does not invent the parent or expand the JQL to fetch it.

The date toggle is off and the parent does not extend. Is that a bug?

No. With Date roll-up OFF (the default), moving a child does not change parent dates. Turn it on if you want the parent to extend in Draft when a child is delayed.

Does a red Blocks alert stop me from saving or syncing?

No. The conflict is visual. You can save the draft and sync even when bars are red. Adjust dates if the plan must not overlap that way.

A child has no estimate. Does the roll-up break?

No. That child counts as 0, or the parent is marked partial. The rest of the sum still calculates.

Where are Capacity, Budget, or Objectives?

They are not part of version 1.1.0. Stratify does not show those surfaces. They belong to a later product phase. The Command Center in this version is Gantt-focused.

What happens without an active license?

Command Center, the hierarchy panel, the Parent Element field (view and edit), and the Gantt are blocked. There is no read-only mode. A Marketplace evaluation counts as an active license. The site administrator manages it in Settings → Billing or Apps → Manage apps. Details: Installation Guide.

Is the draft lost on reload?

No. Each plan keeps its own draft. When you reopen it, Stratify restores pending dates, links, and Parent Element. On sync, only changes Jira accepted are removed. Details: Sandbox and sync.

Which language is the UI in?

It follows the Jira locale: es-ES (default) or en-US. Issue type names, JQL, and customer-entered data are not translated.