Skip to main content
Version: 4.1.0

Changelog

Release 1.3.0 · Forge 4.1.0

Main features

  • Featured document: agents can mark a document as featured using the star button. In the customer portal, the featured document is shown in a separate top section with the "Main document" label. Only one featured document is allowed per ticket.
  • Last updated date: each shared document displays its last modification date in localized format, fetched in real time from Confluence. If the date is not available, it is omitted without breaking the layout.
  • Search preview: search results now include sanitized excerpt (max. 2 lines), space name, location breadcrumb, and relative modification date, helping agents identify the correct page before sharing it.