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Changelog

Release 1.4.0 · Forge 5.0.0

Main features

  • Document audit trail: the Case Documentation panel records which agent added each document and when. It includes a collapsible "Change history" section with deletions (title, agent, date, max. 20 events). The customer portal does not display audit metadata.
  • Full translation: ensures all interface strings are fully translated in English and Spanish with no visible fallbacks, validated via an automated CI script.
  • Updated official logo: the add-on logo is refreshed to the MB Group standard design (rounded corners), visible in Manage apps and in the documentation portal.

Release 1.3.0 · Forge 4.1.0

Main features

  • Featured document: agents can mark a document as featured using the star button. In the customer portal, the featured document is shown in a separate top section with the "Main document" label. Only one featured document is allowed per ticket.
  • Last updated date: each shared document displays its last modification date in localized format, fetched in real time from Confluence. If the date is not available, it is omitted without breaking the layout.
  • Search preview: search results now include sanitized excerpt (max. 2 lines), space name, location breadcrumb, and relative modification date, helping agents identify the correct page before sharing it.