Permissions and requirements
App scopes​
| Scope | Purpose |
|---|---|
search:confluence | Search Confluence pages |
read:jira-work | Read Jira issues |
storage:app | Forge KVS storage |
read:confluence-space.summary | Read space summaries |
read:space:confluence | Read Confluence spaces |
Agent permissions​
- The agent must authorize Confluence access the first time they use the panel.
- Without authorization, the panel cannot search pages or access spaces.
Customer permissions​
- The customer sees the Shared Documentation panel in the portal without needing a JSM license.
- Access to Confluence page content depends on space/page permissions.
- Customers without a JSM license are configured via
unlicensedAccess: customer, unlicensed.
Confluence permissions​
- The app only accesses spaces and pages the agent has permission to view.
- The scope
read:confluence-content.allis not used — content is accessed only through search and direct references.