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Version: 4.1.0

Permissions and requirements

App scopes​

ScopePurpose
search:confluenceSearch Confluence pages
read:jira-workRead Jira issues
storage:appForge KVS storage
read:confluence-space.summaryRead space summaries
read:space:confluenceRead Confluence spaces

Agent permissions​

  • The agent must authorize Confluence access the first time they use the panel.
  • Without authorization, the panel cannot search pages or access spaces.

Customer permissions​

  • The customer sees the Shared Documentation panel in the portal without needing a JSM license.
  • Access to Confluence page content depends on space/page permissions.
  • Customers without a JSM license are configured via unlicensedAccess: customer, unlicensed.

Confluence permissions​

  • The app only accesses spaces and pages the agent has permission to view.
  • The scope read:confluence-content.all is not used — content is accessed only through search and direct references.