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Version: 2.1.0

Introduction to LogSense for Jira

Welcome to the official documentation for LogSense for Jira! 🎉

LogSense for Jira is a Forge app for Jira Cloud that delivers intelligent time tracking: billable / non-billable classification, work types, daily hour limits, holiday blocking, site-wide global settings, and eazyBI integration, plus a billable hours reporting gadget.

LogSense for Jira logo

The app acts as Jira's time tracking provider, replacing the native Log work experience with LogSense metadata logging. The UI adapts to the user's language in Jira (English and Spanish).

How to get this app

LogSense for Jira is not yet available on the Atlassian Marketplace, but you can install it immediately using this link: Install LogSense for Jira.

Prerequisites:

  • You must have Jira Administrator or Site Administrator permissions to install the app.
  • An active internet connection and access to your Jira Cloud instance.

See the Installation Guide for detailed steps and time tracking provider activation.

Who is this app for?​

Target audience

LogSense for Jira is designed for consulting teams, agencies, service desks, and operations that need to log time with billing context, enforce per-person daily limits, gain billable hours visibility on dashboards, and—when using eazyBI—report billable/work type without ad hoc integrations.

Key differentiators​

CapabilityBenefit
Time tracking providerUnified logging UI with LogSense metadata in the Log work modal, Work log tab, and provider admin.
Global configurationSite defaults (daily limit, work types, holidays) inheritable by each space.
Daily limitValidation against the user's actual daily worklog total (JQL + paginated worklogs), with fail-safe behavior if the API is unavailable.
Billable / non-billableExplicit classification on every entry for reporting and billing.
Work typesGlobal or per-space catalog to categorize effort.
HolidaysBlock logging on dates in the space calendar or inherited from site.
eazyBI integration[LogSense:v1 ...] stamp in worklog comments for calculated fields.
Reporting gadgetBillable hours visible on Jira dashboards.
Localized UIUI in English or Spanish based on the user's locale in Jira.

Features included in version 2.1.0​

Time tracking provider (Preview)​

  • Forge module jira:timeTrackingProvider (logsense-time-provider).
  • When LogSense is activated in Settings → Work items → Time tracking, the native Log work UI disappears.
  • Entry points: Log work issue action, Work log tab, and provider administration.

Enriched time logging​

  • Date picker with calendar (user locale).
  • Time shortcuts (15m, 30m, 1h, 2h, 4h).
  • Progress bars for issue estimate and daily limit.
  • Metadata fields: billable, work type, and notes.

Site-wide global settings​

LogSense — Global Settings panel (jira:adminPage, logsense-global-admin):

  • General, Work Types, and Holidays at site level.
  • Global → space inheritance with per-space override and Reset to Site Defaults.
  • eazyBI tab with snippets for external reporting.

See Site-wide global settings.

Per-space settings​

LogSense Settings tab in space navigation (jira:projectPage):

  • General: daily limit, default billable, estimates, holiday blocking.
  • Work Types: work type catalog (global override when applicable).
  • Holidays: space holiday calendar.

eazyBI integration​

  • Structured stamp [LogSense:v1 billable=1 type=...] in the Jira worklog comment.
  • Metadata remains in Forge KVS for the LogSense UI.
  • Calculated fields guide in the eazyBI tab and eazyBI integration.

Reporting gadget​

  • Dashboard gadget for billable hours with optimized Jira API queries.
Scope of this version

In version 2.1.0, per-space LogSense Settings still remain in space navigation (jira:projectPage). The move to Space settings arrives in the following version, 2.2.0.

Compatibility​

  • Jira Cloud: Any site (Free, Standard, Premium, Enterprise).
  • Platform: Atlassian Forge (UI Kit / Custom UI).
  • UI languages: English (en-US) and Spanish (es-ES), with English fallback.
  • App ID: 2b9c7a64-8273-400f-9a03-ba079ffa2707

Welcome to LogSense: time logged with context, limits, and visibility for teams that bill by the hour.