Introduction to Jira Live Chat (DC)
Jira Live Chat (DC) is a Jira Service Management Data Center add-on that enables real-time communication between service portal customers and support agents. Each conversation is automatically linked to a JSM issue, providing full traceability without leaving the Jira ecosystem.
Installation Guide
Installing the Jira Live Chat (DC) add-on is a straightforward process. Follow these steps to get started.
Administrator Guide
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Agent Guide
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Customer Guide
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Frequently Asked Questions (FAQ)
Q: What version of Jira DC / JSM is required to use this add-on?
Changelog
Release 1.1.0