Using the Email Field
This guide describes how to work with an Email custom field already configured by your administrator. If you still do not see the field on your issue screens, contact your Jira administrator: it may only need to be added to the corresponding screen.
Using the Traffic Light Field
This guide describes how to work with a Traffic Light KPI custom field already configured by your administrator. If you still do not see the field on your issue screens, check with your Jira administrator: the field may simply need to be added to the corresponding screen or have its context thresholds defined.