Frequently Asked Questions (FAQ)
Q: Where do I find the field's configuration page?
A: Unlike other add-ons that add their own administration page, the Dynamic Work Item Picke configuration is integrated with Jira. You can find it by navigating to Settings > Work Items > Custom fields, finding your field, and clicking on Contexts and default value > Edit custom field configuration.
You can find a more detailed guide here.
Q: Why can't I find a specific Work Item when searching?
A: This can be due to two main reasons:
- Jira Permissions: You can only search for and select Work Items that you have permission to see in Jira. Make sure you have access to the Space of the Work Item you are looking for.
- JQL Filter: The administrator may have configured a JQL filter on the field that restricts the results. For example, the field may be limited to showing only Work Items of a specific type or status.
Q: What is the difference between the Cloud and Data Center versions?
A: The Cloud version is designed from the ground up for the Atlassian Cloud ecosystem, which implies some key differences:
- Native Configuration: The configuration is done within the Jira field administration interface, not in a centralized administration page.
- Functionalities: Version 1.0.0 of Cloud includes essential features such as single/multiple selection, JQL filter, and view customization.
Q: Which version do I have installed?
A: For Cloud (Forge) add-ons, the version an administrator can verify is the one shown in Apps → Manage apps (for example, 5.4.0). That is the Forge version.
On this documentation site, the version selector may show:
- The Forge version (post-Forge), when the release is already published to production.
- The
(pre)suffix (for example,2.0.1 (pre)), for internal MB Group releases not yet visible in Manage apps.
See the mapping table in the changelog to relate each MB Group release to its Forge version.